Privacy Policy

This Privacy Policy shall form a part of the user agreement between you and Samajh AI Solutions Pvt. Ltd.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the privacy policy for access or usage of Samajh.ai

The domain name www.samajh.ai ("Website"), is owned and operated by Samajh AI Solutions Pvt. Ltd.(“Company”) a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2013, and having its registered office at 2113/30, Shrinagar Colony, Rohtak, Haryana - 124001, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.

By accessing and/or using the website, you signify your agreement to accept this privacy policy. If you do not agree with any or all of the following terms of the privacy policy, please do not access and/or use the website. Providing information to us is your choice. You understand that any data, information, content or information that you submit to the website will be stored on company’s servers for the purposes of making the website available to you. Please do not submit to the website any data, information, content or information which would include any personal information and sensitive personal data or information that you do not wish to be made available to the company. If you do not agree with any or all of the terms of this privacy policy, please do not provide any information to us. If at any time you wish to discontinue your access of the website, you are free to do so. Further, if you require you can choose to have the personal information provided by you deleted by writing to queries@samajh.ai. You always have the choice to opt-out of receiving communications from the website by writing to queries@samajh.ai.

Please review the privacy policy from time-to-time. Your continued use of the website following the posting of changes and/or modifications will constitute your acceptance of any revised privacy policy. The company retains the right at any time to deny or suspend access to all or part of the website to anyone who the company believes has violated any condition of this privacy policy.

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form (optin forms) and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number and IP address. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always choose not to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

The company will never ask you and you must never provide sensitive personal data or information to the company or to any person/entity representing the company. Any disclosure of sensitive personal data or information shall be at your sole risk and without any liability to the company (including its directors, key managerial personnel, officers and employees). You understand, acknowledge and agree that the company or any other person acting on behalf of the company shall not in any manner be responsible for the authenticity of the personal information or sensitive personal data or information provided by you to the company.

  • You must not disclose your:
    • Financial information such as bank account details, credit card details, debit card details, secure pin number, passwords, etc.
    • Physical, physiological and mental health condition
    • Sexual orientation
    • Medical records and history
    • Biometric information
    • National identification numbers
    • And such other sensitive personal data or information.
    ;

    Users must note that any information that is freely available or accessible in public domain shall not be regarded as personal information or sensitive personal data or information for the purposes of this privacy policy and the company shall not be obliged to take any measures to protect the same since the same is freely available in the public domain.

    Please note that identity theft and the practice currently known as "phishing" are of great concern to the company. We do not and will not, at any time, request your credit card information/debit card information/financial pin numbers and passwords.

    You hereby consent to the collection, storage, use, disclosure, transfer, processing of the personal information for the purposes set out herein.

  • We may disclose your personal information in the circumstances set out below and you hereby consent to the same to be shared with:
    • Financial information such as bank account details, credit card details, debit card details, secure pin number, passwords, etc.
    • Physical, physiological and mental health condition
    • Sexual orientation
    • Medical records and history
    • Biometric information
    • National identification numbers
    • And such other sensitive personal data or information.
    ;

    We understand the importance of data security and we want your browsing experience with us to be as safe as possible. We have implemented reasonable safeguards and precautions to protect your personal information.</p> We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

    Please understand that, while we strive to protect your personal data against potential risks and exposures, there is no absolute security in the online/ internet sphere. Therefore, you must not disclose any information on the website that is sensitive personal data or information. You understand that the transmission of information over the internet is not completely secure and there are risks associated with it. Although we strive to protect your personal information, we cannot guarantee the security of the same while it is being transmitted to our website and any transmission is at your own risk.

    Cookies

    By default, your web browser will accept cookies, however this can be altered by you. You have the option of enabling or disabling cookies in your web browser. If you do not want us to install cookies, you may change the settings on your web browser to disable cookies. However please note that if you disable cookies, you may not be able to use all of the features of the website.

    "The website and/or third parties may use "cookies", and other similar tracking technologies (collectively, "tracking technologies") to collect information automatically as you browse the website and the internet. For the purposes of this clause below terms have the meanings as set out below:"

    By visiting the website whether as a registered user or otherwise, you acknowledge, understand and hereby agree that you are giving us your consent to track your activities and your use of the website through these tracking technologies.

    If you do not consent to any part of the privacy terms herein or wish to withdraw consent to process your information, then you may stop using the website and ask us to remove your information from our records by writing to us at queries@samajh.ai.

    Dispute Resolution and Jurisdiction<

    In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Gurgaon in the state of Haryana, India.

    The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Gurgaon, India, shall have exclusive jurisdiction over any disputes arising between the Parties.

    GRIEVANCE OFFICER

    In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Dhruv Singh (E-mail: dhruv@samajh.ai)

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